PROVEN SKILLS & ABILITIES
• Excellent analytical and problem solving skills
• Ability to effectively communicate with customers to determine their needs
• Computer expertise is mostly self-taught based on interest and initiative
EDUCATION
• Bachelor of Science in Computer Information Systems, Colorado State University, Fort Collins, CO
• CompTIA A+ Certification, Fort Collins, CO
• Webmaster Certificate (HTML and PHP), Colorado State University, Fort Collins, CO
• Telecommunications Systems Control Specialist, United States Air Force
WORK EXPERIENCE
IT Director, CSU Colorado State Forest Service, Fort Collins, CO
• Upgraded XP/Windows 7 computers to Windows 8 and Windows 10 using Microsoft Deployment Toolkit (MDT)
• Designed and implemented new security measures
• Moved 2GB of Cloud storage to our file server saving $5,000 a year
• Worked with CSU to establish licensing of Windows and Microsoft Office for the Agency
• Designed and planned a project to move all offices to a Windows 2012 R2 file server to remove NAS servers
• Proposed and obtained approval to upgrade areas of the Foothills campus that were on a point-to-point network to a fiber network with Gigabit switches
• Research and obtain knowledge of CSU IT resources in order to provide the best IT services
• Plan and setup Gigabit network wiring, switches and routers at remote offices
• Hired and trained junior assistant system administrator
• Planned, coordinated and implemented new phone systems for district offices
IT Management Systems Administrator, CSU College of Business, Fort Collins, CO
• Supervise and train student IT support team
• Manage payroll and the budget for IT hardware and software in my area of responsibility
• Windows 8, Windows 7, Windows Vista, Windows XP desktop/laptop/tablet/thin client
• Windows 2012, Windows 2008 R2, Windows 2008, Windows 2003 server
• Customize the configuration of PC hardware and software applications; create PC images with Microsoft Deployment Toolkit (MDT/WDS). WSUS to maintain updates.
• Install, develop and maintain SharePoint Portal Server 2001
• Create batch files to backup client files to a file server; setup Windows file synchronization
• Create VBScript files with ADSI and LDAP code, and create T-SQL scripts to create user/print accounts and file/web shares
• Setup all types of printers including all-in-one printers and department LaserJet/multifunction printers; configure Digital Sending Software to utilize multifunction features
• Setup users with Outlook and mobile synchronization with Windows/Android/iPhone smartphones
• Configure/maintain Windows 2003 student web server
• Create transformation files to custom install Microsoft Office
Computer Specialist III Supervisor, CSU Business Computer Lab, Fort Collins, CO
• Troubleshoot/repair PC hardware/software issues Windows 2000/NT client/server
• Create Norton Ghost images for client workstations
• Setup and maintain Pharos SQL print server to manage student printing accounts
• Supervise and train 6 to 10 student employees
GIS Internship, Electrical Systems Consultants, Inc., Fort Collins, CO
• Complete GIS utilities mapping system using Microsoft Access database and ArcView
• Write training manual and train State agency on using the system
Computer Consultant, Fort Collins, CO
• Design, install, and maintain Windows for personal and small businesses
• Troubleshoot and repair PC, printer, and wireless network hardware and software issues
• Setup wireless network systems
• Low level recovery of failed hard drive data
Electrical Engineering Technician, Western Area Power Administration, Loveland, CO
• Maintain MV90 metering btrieve database program
• Train co-workers on MV90 operation, electrical meter recorders setup/maintenance and write training manual
• Troubleshoot data communication circuits and electrical meter recorder problems
Information Systems Control Technician, United State Air Force
• Troubleshoot telecommunication data circuits and coordinate repairs
• Supervise four full-time USAF personnel on rotating 24 hour shifts